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Security Policy

Security Policy

Lendinero is committed to resolving security issues quickly and carefully. In order to protect our client and their data, we request that any issues be responsibly and confidentially reported to us so that we may investigate and respond accordingly. Any issues should not be announced until we have developed and provided an update.

Unpermitted Uses of Lendinero’s Website and Unpermitted Types of Security Research

  • Intentionally harming the experience or usefulness of the service to others
  • Accessing, or attempting to access, data or information that does not belong to you
  • Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you

How to Report a Security Vulnerability

  • All issues are reviewed internally by emailing our security team at investigations@lendinero.com. Please allow up to 48 hours for your request to be received and your issue to be processed by Lendineor’s security team.
  • Provide details of the issue so the Lendinero Security Team may validate and reproduce the issue quickly. Without the below information, it may be difficult if not impossible to address the potential issues. Reports listing issues without detail will not be addressed without further clarification. Details should include:
  • Type of Issue
  • A concrete scenario. How will the problem impact you or Lendinero’s clients?
  • Whether the information has been published or shared with other parties;
  • Affected parties or concerns you may have

Out of Scope Vulnerabilities

We review security issues on a case-by-case basis. Here are some of the common low-risk issues that might not be considered serious security issues by Lendinero:

  • Flaws affecting clients or potential clients
  • Force protection on login pages, emails or accounts
  • Any physical attempts against Lendinero property or data centers

Our Security Commitment

For all security issues anyone who reports any issues who follow this policy, Lendinero will attempt to do the following:

  • Acknowledge the receipt of your report
  • Investigate in a timely manner, confirming the potential issue
  • Provide a plan and timeframe for addressing the issue if appropriate
  • Notify the individual person who reported when the issue(s) has been resolved

Changes in Policy

We may update or amend this policy at any time with or without notice to you. We encourage you to periodically review this page for the latest information on our privacy practices. If you have any questions regarding this policy, please email us at investigations@lendinero.com

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